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How do I clear my cache?

A cache is temporary storage that helps your browser quickly load previously viewed web pages, apps, and programs like a shortcut for faster access. If you’re noticing slow performance, freezing, or error messages, your browser’s cache might be the cause.

Clear Cache in Browsers

If your browser isn’t listed, you can find step-by-step instructions in its help center.

Tip: Clearing your cache for the past 24 hours or "All Time" is usually more effective than clearing only the last hour's cache.

Error: Safari Can't Open the Page 

This error may be caused by cached data. If the issue continues after clearing it, we recommend reaching out to Apple Support for further help.

To resolve this error:

  1. Open Safari.
  2. In the top menu, click Safari.
  3. Click Settings (or Preferences on older versions).
  4. Click Privacy.
  5. Select Manage Website Data.
  6. Select the platform.
  7. Click Remove.
  8. Return to the platform, then reload the page.

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