How can I change the email address connected to my account?

The email address you use for your business is where you log into your account, receive notifications and updates, and get other essential communications. We understand how important it is to keep everything up to date.

Update an Email Address

To update an email address:

1. Open the platform.
2. Go to Settings.
3. Select Staff.
4. Click the edit icon    next to the administrator or staff member.
5. Under "Account Details", enter the new email address.
6. Click Save.

 

Note: If you see an error message, it’s possible the email address is already linked to another account. You can log in to that account and update the email or reach out to support if you need help

How to Add CC Notifications to Email Accounts

To add CC notifications to email accounts:

1. Open the platform.
2. Go to Settings.
3. Select Inbox Options.
4. Check the box that says, Send all your account emails to additional email addresses.
5. Enter the email addresses and separate them with semicolons.
6. Click Save to finish.

Related to

• email
• staff settings